WHAT IS THE CRITICAL DIFFERENCE™?
It’s the CRITICAL difference between fulfilling requested services or enabling a client to surpass its goals.
SULLIVAN COVE CONSULTANTS, LLC IS A PROFESSIONAL SERVICES INTEGRATOR; BEING A SINGLE COMPANY WITH THE ABILITY TO CREATIVELY PROVIDE OUR CLIENTS ALL OF THE SERVICES THEY NEED TO EXCEED THEIR GOALS. WE KNOW OUR CLIENTS WILL EXCEED THEIR GOALS BECAUSE WE PROVIDE THE CRITICAL DIFFERENCE™!
COMMUNICATION: Sullivan Cove approaches each of its client relationships wholistically. We seek input from the customer at the front end, understanding not merely what’s currently being requested, but what the client’s ultimate goals and objectives are. We maintain communication throughout our relationship, always providing the client the opportunity to give feedback.
RESPONSIVENESS: The relationship with the client over the life of the working relationship is dynamic; as circumstances change, Sullivan Cove responds to these challenges and manages the change in partnership with the client. We work to be proactive and mitigate risk or conflict before it happens.
INNOVATION: Utilizing our extensive, nearly two-decade experience, Sullivan Cove engages in strategic partnerships with other entities to ensure the best possible service to the client, leveraging relationships in our network to provide specialized talent and creative solutions wherever needed.
TECHNICAL PROFICIENCY: Sullivan Cove assembles teams with the technical know-how and practical experience to provide state-of-the-art service to the client. We recruit and hire a diverse group of individuals with prior specialized experience in their particular field and with the specific client agency involved in the project.
INTEGRITY: Sullivan Cove is known for our high ethical standards and institutional integrity. We hire managers and employees of unquestioned dedication and professional competence and monitor their performance throughout the life of the project to ensure customer satisfaction.
CLIENT-CENTERED: It’s simple: without the client, there is no work to be done, and no Sullivan Cove. We therefore place the client’s needs at the center of everything we do. We adopt the client’s goals as our own and work tirelessly toward their achievement.
ADAPABILITY: Sullivan Cove serves clients which are on the front lines during National emergencies. In such times, an agency relies on its contractors no less than its employees to face those crises and continue the execution of its duties. Sullivan Cove has an established track record of meeting those challenges and working in tandem with agency personnel to get our workforce what it needs to continue operations remotely and securely.
LEADERSHIP: Sullivan Cove is a company big enough to meet the customers’ needs, yet nimble enough to adapt quickly to changing circumstances. One hallmark of our success has been our ongoing efforts to maintain a stable, satisfied workforce. We view our employees not as cogs in a machine, but as our most valuable assets, key to our organization’s continued growth, and central to the client’s success.
That’s the CRITICAL difference; that’s the SULLIVAN COVE difference!
©2020, Sullivan Cove Consultants, LLC