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815 Governor Ritchie Highway, Suite 120 , Severna Park, Maryland 21146
410-544-4495 | 202-331-3311 410-544-4495 | 202-331-3311

Amanda Bowerman

Director of Business Operations

410-544-4496

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SULLIVAN COVE CONSULTANTS, LLC

Severna Park, MD and Washington, DC

EXPERIENCE

Amanda Bowerman has a multifaceted skillset which uses her educational background in
the social sciences to bolster her experience in the business world. Amanda has experience
building relationships with a broad range of individuals and companies. Her education
and work experience in the Social Work field has seamlessly transitioned to her strong
capabilities to navigate personnel and business relationships with empathy and
compassion resulting in consistent praise regarding her professional interactions. Along
with her competency in personnel management, problem solving and interpersonal
relationships, Amanda has proven herself to be an integral asset to her company in the
areas of payroll administration, accounts payable and receivable as well as financial
bookkeeping, and many other daily business operations. She has helped transition the
company through a growth of 5 to just under 50 employees in a short span of time as well
as continuously expanded her responsibilities as the company has grown.

EMPLOYMENT/WORK HISTORY

  • Sullivan Cove Consultants, LLC, Severna Park, MD – Administrative/Legal Assistant
    (09/2014-09/2015), Director of Business Operations (10/2015-present). Increasingly
    expanded duties within first year of employment to become integral part of the now
    three person management team helping lead the small business from an annual gross
    profit of $1.2 million to a $30 million company; transitioned from completing payroll
    administration and human resources support for up to 10 employees to nearly 50
    employees; led transitions of payroll administration companies as well as IT support
    companies and fringe benefits providers; registered company as Foreign LLC in more
    than 15 states/territories; act as both accounts payable and accounts receivable
    “office”, preparing and sending monthly invoices to clients, receiving and paying
    company bills, etc.; streamlined three-company monthly invoicing process for our
    largest contract clients, receiving consistent praise for lack of mistakes and quick
    turnaround time as compared to clients’ other contracted firms which has also greatly
    expedited our receivables timeline; complete company’s financial bookkeeping in
    QuickBooks software, doing so with little guidance from company’s outside
    accounting firm; prepare and review supporting financial documentation for end of
    year/taxes; point of contact and liaison for almost 50 employees; manage daily
    business operations at company headquarters; software experience in Microsoft Office
    Suite (Word, Excel, etc.), Microsoft Teams, QuickBooks, RTG Billing and
    ExpressScribe.
  • Future Care North Point, Dundalk, MD – Social Worker/Social Services Assistant
    (05/2013-09/2013). Assess patients’ psychosocial well-being upon admission to
    skilled nursing facility; participation in developing interdisciplinary plan of care and
    facilitation of care plan meetings; coordinate discharge planning for rehabilitated
    patients; troubleshoot/problem solve patient concerns and act as “customer liaison”;
    required record keeping in electronic health records system.
  • Bay Stoves, Edgewater, MD – Customer Service Associate/Purchaser (08/2012-
    05/2013). Provide friendly and knowledgeable customer service support; create
    purchase orders and keep open communications with vendors regarding purchases and
    products; design advertisements and secure publication in local media outlets; clerical
    duties such as filing warranty claims, invoices and purchase orders.
  • Keypoint Health Services Inc., Therapeutic Options Program, Towson, MD –
    Community Based Mental Health Therapist (03/2011-08/2012). Provided mental
    health therapy to diverse client population in their homes and community settings
    throughout Anne Arundel and Baltimore Counties and Baltimore City; managed case
    load of 20-30 clients and created and followed individualized treatment plans for each
    client; complete required documentation such as progress notes and case coordination
    notes as regulated by COMAR; experience with written and electronic medical records
    documentation; worked collaboratively with other service providers such as school
    faculty, outreach workers, psychiatrists and/or parole officers for continuity of care.
  • The Pathways Schools, Pasadena, MD – School Therapist/Social Work Intern
    (08/2008-05/2009). School therapist for high school aged youth with emotional and
    behavioral disorders; conduct individual and group therapy sessions; development of
    anger management curriculum; organized activities such as Parent Night and Spring
    Retreat; completed required documentation such as IEP reports, progress summaries,
    online and written documentation.
  • Annapolis Family Support Center, Annapolis, MD – Home Visitor/Social Work
    Intern (09/2007-05/2008). Home visitor in diversely populated neighborhoods
    throughout Annapolis City focusing on parenting skills, child development and mental
    health needs; group co-facilitation; gather updated community resources; completion
    of required agency paperwork such as progress notes and goal sheets.